I recently read in a thread here that most new listing withdrawals are enabled one day after listing. I went to see if withdrawals were open for SKY and they are still suspended over 24 hours later and I can't find information on Binance as to when they will be open. Does anyone here happen to know?
So I got a new phone and lost access to google 2fa. So i went through the reset and it asks me to confirm my eth deposit address in order to prove my identity... i do not know my eth deposit address. Surely there must be another way? Really need some help here, thanks.
Wanna tell you about my situation and ask for help.
At the end of march my account was hacked and as a result there was hundreds of suspicious trades made, that lead to loosing almost all of my assets. After brief investigation it was clear that trades were made through API key.
I have tried contacting Binance support to receive more info and asked them to provide me with IP addresses that were used for all the suspicious trades. First they told me, that there was no suspicious activity. Then they told that I became a victim of a phishing attack and sent security recommendations (that I am aware of and follow). After 3 more weeks I have received a letter stating that:
"At this point, there are only two possible explanations, 1. You let the API trade by itself and choose a bad strategy thus losing your funds, however if that was the case you will not accept that as you have already made it clear when reported the incident the first time "I have just entered my Binance account and found out that there have been some trades made, that I didn't confirm". 2. Someone else must have accessed your account and traded/sold the funds, please note that a phishing attack doesn't necessarily leave a fingerprint such as an IP log, it's enough that you visit the wrong website, click the wrong hyperlink/banner or disclose information in social media and in matter of seconds you have a virus in your computer, collecting info and preparing the attack."
After this my request was marked as "solved" and Support team stopped answering my questions at all.
My API key was never used by a trading robot (by me of anyone I know) and I follow all of the security recommendations. My question is how can I affect Binance support team to provide any info to me about the suspicious trades so I can conduct internal investigation?
I am on version 1.4.4, can anyone confirm this is the latest version? Sometimes the client freezes for quite some time. unable to put in any new orders, or even type numbers/click to another screen. What also happens alot is that after its been open for some time, the ordersbooks dont get updated or the life tracking of prices dont get updated. Very annoying. anyone has some tips? Or some more info on how to avoid these kind of issues?
I went to start writing my story, but after a quick check I found out every post or announcement about the contest had been deleted. Was this contest canceled? if so, it would have been great if Binance announced it instead of deleting everything that had to do with it!!!
I have been trying to reset my 2FA for over a month now and have received no contact or resolution from the customer service team. I submitted the documentation to have it reset as requested and still no dice.
Has anyone had any issues with this? How did you get it resolved? Thank you.
I know that SkyCoin said that once they release the DEX, you'll be able to trade the SkyCoin Hours in their DEX, but what about Binance, will they also support the trading pair for SkyCoin Hours just like they support NEO GAS ? It would be awesome !! Also, on a side note, when do Withdrawals open for SkyCoin on Binance? Is it normally a day after listing? Thanks.
I keep getting 2fa verification error when I put in my Google auth code. I'm still logged into account on phone, but need code to deactivate auth. Can not access account at all on computer and cant access a binance deposit address to change it. Any suggestions? Can still access my google auth security code if that helps.
500 BNB = 7500 USD of capital which is subject to price risk. 10% move down means a potential loss of 750 USD - how many referrals and coins to be held for how long will make it worthwile to hold on convincingly?
Binance is a blockchain ecosystem comprised of Exchange, Labs, Launchpad, and Info. Binance Exchange is one of the fastest growing and most popular cryptocurrency exchanges in the world. Founded by a team of fintech and crypto experts — it is capable of processing more than 1.4 million orders per second, making it one of the fastest exchanges in the world. The platform focuses on security, robustness, and execution speed — attracting enthusiasts and professional traders alike.