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Didn't receive the ICND1 voucher after completing the R&SE-course (CCNA2)

I recently (10 days ago) completed the Routing & Switching Essentials course. I have more than 75% on my final and my instructor marked me as 'complete'. However, I still need to get access to a link for the voucher in my netacad profile.

Does anyone have experience with this? Is it common that it takes a while to appear in your profile?

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Log into your academy account at NETACAD.COM. Click your name in the upper line on the right. Choose "My profile", then "Discount Vouchers". It should have been there by now (you only get 60 days to use it up). If not, contact academy support on Face Book.

level 2
Original Poster1 point · 5 months ago

There is nothing there, that's the problem. I'll try to contact the support then. Thank you for your response.

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