mod101

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Futurology moderators 101:

This page is intended for new mods to familiarize themselves with modding in general (if they are new to modding) as well as explain what is expected of every mod in /r/futurology.

Here are a couple of documents outlining specific job roles:

1. What is expected of an /r/Futurology moderator?

1.1. Keep an eye on the moderation queue.

The modqueue is located at /r/Futurology/about/modqueue. You can also find it here in the sidebar and on the low right hand side of the page once you have toolbox installed (See 2.).

Sometimes it is easy to tell why a link was reported or spammed: the link may be broken, the post may be completely off-topic, or it might break an obvious rule. If you can’t tell, click report and state your opinion or what you're confused about. Please do not hit 'ignore reports' without discussing it in modmail first. Feel free to link the items you have questions about in modmail or chat as well!

1.2. Work the unmoderated queue.

The unmod queue is located at /r/Futurology/about/unmoderated. You can also find it here in the sidebar and on the low right hand side of the page once you have toolbox installed (See 2.).

Everything posted on a subreddit ends up in the unmoderated queue first. It will stop showing up there as soon as a moderator takes any action. We like to have every post in /r/Futurology to be reviewed at least once by a mod. If the moderation queue is empty see if there are posts in the unmoderated queue. Review them to see if they follow our rules and those of reddit. If they do, click ‘approve’. You can recognize approved posts by the green checkmark next to the title. If you hover over the checkmark you will see which moderator approved that post. If you are not sure about a post don't be afraid to ask, or if nobody is around, make sure and click report and leave a note. Other mods will be able to see that the report came from you and be able to act on it.

1.3. Keep an eye on the front page.

Sometimes you'll see a rule breaking post before you had a chance to check the queues, or you will catch mistakes made by other moderators. If you overrule another moderator, speak up in modmail and provide a link. It's generally considered polite to ask in modmail before reversing a decision, but don't be afraid to act if the mistake is blatantly obvious, just make sure and send a modmail to let people know you've acted.

1.4. Keep an eye on the comments.

People can get really passionate about Futurology, keep an eye out for joke threads, derailing internet fights and general assholery.

1.5. Keep an eye on and respond to modmail.

Users contact the moderators for a variety of reasons, including:

  • Asking if their submissions have been caught in the spam filter
  • Asking for help or guidance with a variety of things
  • To report inappropriate behavior by other redditors

Please be courteous and helpful when responding to users who are asking questions in good faith. If people disagree even after you have explained something it is often better to walk away instead of trying to win the argument. Strive to answer each user one time and fully address any concerns they have as well as answer any questions you think they might ask you next.

Attempt not to jump in a modmail thread that another moderator is responding to. If you feel like you need to correct them, send another modmail and link the one you want to disucuss for context.

Automoderator will also modmail for certain things that is has been set to catch. Those mails are easy to recognize. If you take action on an automoderator modmail, please note that by replying to the modmail with what action you performed.

1.6. Leave removal reasons when removing submissions.

Unless you are absolutely certain it is spam or a troll you should always leave a comment detailing why a submission was removed. You can do this very easily if you have toolbox installed in your browser (see 2. technical requirements).

1.7. Report spammers.

Spammers should be reported to /r/spam, the rule of thumb is that if 10% of their submissions is their own content (usually recognized by the domain) they are spammers. You can user toolbox's history button to generate a report about people's submissions.

1.8. Be courteous/civil in your interactions with users.

It was already stated in the modmail section but it can't be said enough. Please be courteous and helpful when responding to users who are asking questions in good faith. If people disagree even after you have explained something it is often better to walk away instead of trying to win the argument.

1.9. Don't abuse the distinguish button.

You should only distinguish your posts and comments if you are speaking in your capacity as a mod, and on a topic that the mod team all agrees on.

1.10. Leave Usernotes.

If you have toolbox installed, you will see an [N] next to users names. If you warn a user or ban them, please leave a note by clicking the [N] next to their name and selecting the action, then filling out the reason. This is very helpful to other mods.

2. Technical requirements:

  • Attempt to be on chat in order to communicate quickly and easily with other mods. If you are totally new to irc and slightly panicking now, don't! You can simply click the orange button on the sidebar and then click the mod shield next to the channel. This will open moderator chat on orangechat, which is linked with IRC. If you're interested in using IRC, use this guide to take your first babysteps. If you have previous experience with IRC you can connect to irc.snoonet.org, register your nickname and poke one of the other mods to give you access to #futurologymoderators. You can also connect via browser window, or use irccloud.com, which is highly regarded and one of the best options for both mobile and in-browser IRC.
  • Have the reddit moderator toolbox installed. /r/toolbox is a must have extension in moderating /r/Futurology. Not only allows it you to do and notice things much sooner but through the usernotes it also makes it possible to keep an eye on users and communicate things about them to other members of the team.

3. Handy resources.


revision by Darklumiere— view source