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TIL of professional "fired men" that were used as department store scapegoats who were fired several times a day to please costumers who were disgruntled about some error

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level 1
10.0k points · 1 month ago

Going home to tell your proud wife and kids that you were successfully sacked twice today. Sounds beautiful.

level 2
2.3k points · 1 month ago

So how do they actually get fired for real though?

level 3

What could they possibly do wrong? Not get fired well enough?

"Joe, we're gonna need to let you go. No, for real this time. Yeah, sorry, you just don't have the X-factor we're looking for in an ex-employee."

level 4
1.7k points · 1 month ago

"Okay. See you tomorrow boss."

level 5

"No seriously don't come back"

...

"Riiiight sure thing boss." winks

level 6
742 points · 1 month ago

"Fuck me he's so bad at this"

level 7
414 points · 1 month ago

That's what my wife said.

Wait...

level 8
106 points · 1 month ago

RIP

level 8
level 8

You need to talk about something bro?

level 8

Fuck me. (2 minutes later) He's so bad at this.

level 8

F

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level 7

Wouldn't this make him really good at this job?

level 6

<two weeks later>

"Hey boss, I haven't been paid in two weeks!"

"I said YOU'RE FIRED!"

"I know! So I should get a raise then."

level 7

I'm not gonna get fired until I get paid god damnit or I'll quit, no free fires for you

level 6

"Well it took 70 years but he finally died. Now, don't go hiring any new fallmen."

"I already hired his replacement."

/cue laugh track.

level 7

/please no

level 8

"Ah, here he is now!"

"BAZOOPLE"

level 9

/audience transcends heaven

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level 6

"I can't fire them. I hired them to work three days a week and they just started showing up, every day; that was four years ago."

level 7

We fixed the glitch.

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level 5

"No, Joe, please, I am being serious. You really are fired."

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level 4

You could get fired for getting fired too well.

Boss: This is the last straw you’re through here.

Fired guy: You’re firing me!? Over this cunt and her inbred kids? Fuck you lady! And fuck you Stan, you cowardly piece of shit, canning me like this! (Procedes to knock over merchandise on his way out)

Edit: Fourteen years Stan!

level 5

You’re over performing, you’re hired!!

No, no, I’m just standing around not Doing ANYTHING.

Exactly, you’re hired.

So, I’m not doing my job well enough?

level 4

“Joe we’re having a hard time disappointing our customers, we’re going to have to let you go.”

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level 4

He wasn't fit for the job description

level 4

If you're pitiful looking you may elicit sympathy. You need to look great for someone to feel ok with you getting fired.

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level 3
61 points · 1 month ago

It would be hard. "You're fired!" "That's my job" "No you're really fired" "Yep. Customers love it"

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level 3

It seems not? I guess if your job is being fired you can never really be unemployed unless you happen to hold a job for too long.

level 4
47 points · 1 month ago
level 3

You just stop paying them, and eventually the problem takes care of itself.

level 4

Right you are, Bobs.

level 4

We just "fixed the glitch".

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level 3

"That'[s it, Billy Bob, you're fired." "Ok, Fred, see ya tomorrow." "Tomorrow? I said you're fired!"

level 4

Maybe they rotate between different stores so customers never got wise.

level 5

And wear fake mustaches!

level 4

wink “Right got it Fred!”

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level 2
140 points · 1 month ago

"We apologize again for the fault in the subtitles store. Those responsible for sacking the people who have just been sacked have been sacked"

level 3

A Møøse once bit my sister...

level 4

Møøse bites can be pretty nasti

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level 4

I got betta

level 2

I'm trying to figure out what kind of person goes home proud they got someone fired.

level 3

The type that shops. Its that simple. If you deal with the general public about 25% of them at any given time is certifiable, full on insane or at the least narcissistic to the point that they want what they want and they want it now and if they dont get it someone better get fired.

I have worked in places where we have told a customer someone was fired and its almost magical how it calms the situation. The customer still doesnt have what they want but someone is suffering more than them so its a win.

level 4

thats very sad

level 4
Comment deleted1 month ago(1 child)

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level 1

"Tell me about your experience."

"I haven't been able to keep a steady job in 20 years."

"You're hired."

level 2

And then the next day the customer comes in to return the product they were mad about ....

Manager: “Todd, You’re fired!!!””

Todd: “but...”

Manager: “no, I don’t want to hear it! Get out!!”

Customer: “that’s the third time you’ve fired Todd this week.”

Manager: “sorry mam, we hired identical triplets and they are all inadequate”

level 3

All named Todd

level 4
90 points · 1 month ago

Tod Todd and Toddie

level 5

No: Todd, Tahd, Tawd

level 6
43 points · 1 month ago

So, their parents moved to Boston for Tahd. Then they moved to Minnesota for Tawd.

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level 1

“Well, you see it’s this way, Tom happens to be the store’s professional fired man. There isn’t an hour goes by but some disgruntled customer comes in with a complaint about some error and demands that the person who is responsible for the error be reprimanded. That’s where Tom comes in. He is sent for and told that the mistake is due to his carelessness, and that his services are no longer required. Tom goes away, apparently crestfallen, and awaits the next summons.”

This would be a fun job to get to really sell it to customers.

level 2

punches customer

level 3

Customer sues and they split the settlement money

level 4

LONG CON TOM

Coming soon to Netfux

level 5

Huh, netfux.com exists and it's not a porn site. Weird. (Don't go there, it's an ad/spam site probably loaded with malware)

level 6

You’re just trying to keep netfux to yourself!

level 7

IT IS FINE. THE HUMAN OWNER OF THIS ACCOUNT VISITED THE SITE WITH NO ILL EFFECT. PLEASE PROCEED FELLOW HUMAN.

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level 6

On second thought, let us not go to netfux.com.

‘Tis a silly place.

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level 4
35 points · 1 month ago

But you see, Tom was fired and therefore no longer an employee…or was he?!?

level 5

He does what Darth Vader's employees(Robot Chicken)do when Vader gets angry and "chokes" someone.He just puts a fake mustache on and changes his name

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level 2
672 points · 1 month ago

It really says a lot about people that they actually want a person fired for an error at a department store. I can't think of anything that could possibly happen to me while shopping (that isn't actually criminal) that I would want someone fired over.

level 3
248 points · 1 month ago

My neighbour cussed out a shelf packer because the supermarket didn't have some obscure ingredient she wanted. She's the type of person I imagine they fired a guy to placate.

level 4
136 points · 1 month ago

Lmao i had a lady yell at me for a couple minutes how incompetent i was for not having some ingredient or product or whatever (idk i had my headphones in)... the sweet justice on her face when i told her i don’t work there i’m just the bread guy was worth every second.

level 5

THE BREAD GUY

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level 5

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level 4
233 points · 1 month ago

After I got out of college the first time I was an asst store manager for Target. Now at Target all the asst store managers and the store manager took turns being the "leader on duty" which basically meant we were the highest manager in the store at that time. So even though I was only the asst manager there was no one in the store that could override me. This made it easy when people got bitchy because the only other recourse besides me was a 1800 number. When people acted like your neighbor I made it a point to not give them what they wanted even if we were in the wrong. People need to learn that you catch more flys with honey.

I also used to ask my service managers what they said (word for word) to the customer before I got there. Then I would repeat that answer as though it was my own, but that's just because I'm a dick.

level 5
137 points · 1 month ago

Then I would repeat that answer

I wish you would have been my manager at my old job

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level 5
28 points · 1 month ago

Relevant xkcd: https://xkcd.com/357

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level 4

"Tom's our guy that normally orders the, what the fuck did you want again?"

"Tamarind"

"Yeah he normally orders the...tamarind...Tom you're fired."

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level 3

If I complained to a manager about something in a store and it resulted in someone getting fired for it I would be devastated.

level 4

Right? What if I just caused the worst event in that persons life in years because I couldn’t find the top I wanted in purple or some shit.

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level 4
13 points · 1 month ago

Jail. Fish undercooked? Jail. Fish overcooked? Also jail.

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level 3

Right? Everybody has their own stuff going on and I have made plenty of mistakes in my life. I dont get people who treat servers or CSRs poorly :(

level 4
72 points · 1 month ago

I really don't get it because I'm much less likely to want to help someone who is screaming, swearing, or just plain acting nasty toward me and my staff.

Recently, I had a lady who demanded I honor a coupon that had been expired for over a week. Normally, I'd see what I could do as a courtesy, but she was so snippy and unfriendly that it made me actively not want to help. ("It's only been expired for a week! It's not like it's been a year! I WANT TO TALK TO YOUR MANAGER!") Why do people think that if they immediately jump to being mean they'll get what they want?

(Part of me knows the answer to this. It's because stores have trained people to behave badly. If you apologize and give them rewards when they act terribly, they'll continue to act terribly so they continue to get rewards.) But it's depressing.

level 5
30 points · 1 month ago

You've hit the nail on the head. I've known it all along, kust hadn't put all the pieces together. We really do train customers to be rude, because we reinforce that bad behaviour with rewards.

level 6

It depends on the store.

When I worked in retail, if you were nice, I'd do everything in my power to bend over backwards to help you out.

If you came at me like an asshole, I would toe every line, follow every policy precisely, and do the absolute minimum I could do for you. Throw a fit and start screaming, or get abusive? I'd tell you to get the hell out.

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level 3

Imagine being the kind of outright cunt who wants to harm somebody else's livelihood due to a minor error

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level 2

It would be nice to come in with a fresh take on it every few times to see if they'll stick with their demand. Just keep escalating it until people start giving up.

Cane -> Eye patch -> Missing Arm -> Wheelchair -> Blind person glasses -> War medal -> helper dog

Make them feel like the asshole.

level 3

I mean they are the asshole. This entire job exists to placate assholes.

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level 2

I see many a theatre major being gainfully employed in this manner.

level 3
61 points · 1 month ago

"gainfully"

level 4
93 points · 1 month ago

making more than they would in theater

level 5
29 points · 1 month ago

got 'em

level 6

my brother is an acting major and moved into sales instead of theater. he would not have his current lifestyle if he pursued a job within his degree (he uses his current income to fund a small production company for fun). his experience honestly transfers perfectly into his job. I'm very proud of him

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level 3

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level 3

Does it pay better than making coffee?

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level 2

Imagine if the same customer returns to complain about something else and then sees the same employee get fired.

level 3

They have a separate employee who can take the fall for re-hiring the guy who was previously fired. The manager just "fires" both of them in front of the customer. If that customer comes back a third time, they simply use a third guy to take the fall for re-hiring the second guy who re-re-hired the first one.

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level 2

"well since I'm fired I guess I will just say want I want to customers"

level 2
29 points · 1 month ago

This would be a fun job to get to really sell it to customers.

Sounds like a social experiment waiting to happen.

Beg to keep your job, come up with a story how you haven't been sleeping much due to the stress of taking your 4y/o daughter to her chemotherapy sessions, and you've already maxed out four credit cards just trying to keep up with the co-pays.

See just how fucking vile customers are when they don't give a fuck and gleefully try to ruin your life because you supposedly made it take five minutes longer to get their latte.

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level 2

I'd love to do such kind of job, what would be the pay?

level 3
39 points · 1 month ago

Minimum wage. Or commission on sales made while you aren't 'fired'.

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level 1

Hey wait a second, I had you fired last week.

level 2

That's what I was thinking. Surely people like that would keep coming back to the store they are getting their jollies at, therefore catching on?

Then again, this was pre-internet. I guess a few people would have caught on, but who would listen to a conspiracy theory like that from an obviously high strung customer?

level 3
147 points · 1 month ago

I'm betting these guys rotated stores. In the Good Old DaysTM there might have been dozens of the same department store in a large city. So by the time Tom, the fired guy, got fired again by the same person at the same store, they only looked vaguely familiar.

And who really pays attention, if they are really raging about that mis-priced shampoo, to memorizing the face of the guy they pull out to fire in 45 seconds?

level 4
[deleted]
57 points · 1 month ago

I would, I would feel horrible someone got fired bc I said something.

level 5

You aren't the sort of customer who gets people fired.

level 5
86 points · 1 month ago

Signs you're not an entitled boomer

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level 3

I imagine the type of person who would want some one fired over a minor issue wouldn't give enough fucks to even remember who they are once they leave the store.

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level 2
5 points · 1 month ago

Your mistake is thinking that they cared enough about the person they got fired to remember anything about them.

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level 1
738 points · 1 month ago

Think this is what George Jetson’s actual position at Spacely Sprockets was the whole time.

level 2

actually he pushed the button to start the robotic factory each morning and to shut it down each night. he worked for a hour and considered it a terrible job that required back breaking labor.

level 3

All that automation in the factory and they still couldn't figure out how to just start it and stop it automatically using a timer...

level 4
262 points · 1 month ago

The button-pressing probably wasn't necessary and it was just used so that plebs could feel a sense of purpose in their lives, while automation created a utopian society.

level 5

It was a utopian society unless you lived on the environmentally devestated surface. Those people were forced by gunpoint to maintain the towers that people like the Jetsons lived in luxury.

I don’t know if this is Jetsons canon, but it might be.

level 6

The surface folk had emerged from the nuclear and environmental devastation, alive but changed. They had evolved stronger, sturdier bodies but with less digits. The animals too had evolved, taking on the forms of yesterday to fill the ecological niches left by the extinct fauna. Little by little they reclaimed the surface world. One family was known as the Flintstones, a modern stone-age family.

Everyone assumed the Flintstones took place in the past.

level 7
113 points · 1 month ago

It’s like you plebs don’t even know the lore. https://en.m.wikipedia.org/wiki/The_Jetsons_Meet_the_Flintstones

level 8
23 points · 1 month ago

I prefer the /u/GoliathPrime headcanon.

level 7
28 points · 1 month ago

What do you guys think was meant with the phrase "Modern Stone-Age Family"?

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level 6

I don’t know if this is Jetsons canon, but it might be.

It's been theorized, yes. Those unfortunates that had to live on the ground lived in near complete de-evolution. The most prominent couple amongst the ground dwellers was Fred & Wilma Flintstone.

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level 5

We're living this already in some ways. The biggest issue with full automation is accountability. Just look at all the "ethical" issues surrounding self-driving cars. People have a tough time wrapping their heads around not having a person to blame if/when something goes wrong.

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level 5
11 points · 1 month ago

Sprockets was obviously a union shop and Jetson’s job was the last to be negotiated out/bought out.

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level 4
38 points · 1 month ago

Less-so that they couldn't figure it out (they clearly could) more so that they felt there was a societal need for the button presser to exist. The factory was under human control; things were still as they were, even with all the changes around them.

level 5

actually it's hinted that someone human needs to be there to make sure shit doesn't break down, because the robots pretty much need humans to tell them orders to do much.

level 4
117 points · 1 month ago

I always assumed there was a law that required a human operator to oversee the factory, and George starting, stopping, and watching the factory met the legal requirement.

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level 2

And Barney Stinson.

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level 1
311 points · 1 month ago

Next you're telling me there is a fake supervisor for the customers wanting to see the supervisor/manager.

level 2
205 points · 1 month ago

Same guy actually, but with glasses and a wig

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level 2
128 points · 1 month ago

Yeah. "The manager" that the soccermoms talk to usually isn't "the" "manager" in major retailers, they're like the lowest level vaguely supervisory position, the lowest you can be on the payroll without being a part-timer.

level 3

We call them shift leads in the food industry, they usually have zero power except saying "I'm the manager on duty"

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level 3

And they should always be the 16 year old part time kid that looks 12. Nothing pisses off the 40somethingletmeseeyourmanager like a kid who’s in charge.

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level 2

We played that game back in the day. Had no idea automobile customer service would be so brutal. I was very experienced, never been chewed out. I was hot shit, able to calm an angry moron in no time. First day, "Well, you're a fucking idiot aren't you?"

NO calls were to be passed to supervisors. NONE. We could handle 99 out of 100 calls but now and again, "OK, please hold." Transferred to a buddy.

That was so long ago a friend offered to escalate the issue to an "ID-10-T" issue. Asked the customer to write that down. "You damned well better make it an ID-10-T issue!"

level 3

I've used this verbally for years, only just now realized it also spells idiot. I thought it was because it sounded like "identity" as in the problem arose because of the user.

level 4

I'm sorry sir. Your confusion arises from a terminal case of PEBKAC.

level 5

My friend doesnt get it.

level 6

problem exists between keyboard and chair

level 7

I've always heard the PIC-NIC error. Problem in chair, not in computer.

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level 2
48 points · 1 month ago

I know a place that does that. Actual supervisor knows his shit but doesnt convey confidence that clients look for in a supervisor, so he just has another guy do it.

level 2

Worked in an ISP/telco call centre where we'd stand up and ask everyone "Who's going to be my supervisor?" We took it in turns.

I had one late-night call where I actually asked the caller "Do you want a manager? Or do you want the senior technical operator? Because I'm the most technical person we have working right now."

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level 1

Think I've had that job without knowing it.

level 2
[deleted]
38 points · 1 month ago

Sorry for your boss

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level 1
679 points · 1 month ago

I’ve done something similar to this. Back when I was delivering pizzas, a customer was complaining about “the bitch who took [his] order” (I was standing right next to her when she took the order, and she was perfectly pleasant) and would not shut the fuck up about it and let me get to the next customer. So I told him “Look, I probably shouldn’t say anything, but she’s been causing a lot of problems and the manager is planning on sacking her as soon as we find a replacement.” That satisfied him. Little did he know that the “bitch” he was complaining about actually owned the restaurant. I told her about it when I got back and we had a good laugh.

level 2
342 points · 1 month ago · edited 1 month ago

All you're doing is telling these people that they're correct when they're not and enabling this entitled, shitty behavior. This is how we get those monstrous "let me see the manager" bitches of women (and men) who think that they can get their way by screaming and having a meltdown, which sadly they can.

Stand up for your coworkers, don't bend over for the assholes.

level 3
108 points · 1 month ago

As a manager one of the first things I go over in training is to be polite and professional but don't take abuse from assholes (Literally i started a new hire today and we were talking about this within five minutes). The owner and I will 100% stand behind an employee following policy.

For so many years I had managers that would immediately side with the customer and override our policy, basically turning me into a heartless bitch that refused to give someone a break when in reality if I made the same call as the manager I'd get reamed for not following protocol. When I had the opportunity to move into that position of "power" I vowed to never let myself turn into that kind of manager.

level 4

Thank you for being one of the good ones. Those of us who work under managers like you appreciate you to no end.

level 5
9 points · 1 month ago

I try! I'm only one person but my hope is that setting that example for my employees will help the attitude spread when they eventually branch off to different opportunities and maybe one day find themselves in the same position as me. Nothing feels better than a situation getting escalated to the owner and hearing him reiterate the policy I was following and why we have it in place.

level 4
18 points · 1 month ago

Good for you. The pizza restaurant owner I was talking about was just like that. As long as we did our jobs properly, and promptly acknowledged any mistakes we may have made, she absolutely had our back. Between that and the fact that she didn’t consider any job to be beneath her (yeah we had our assigned duties but, when we were slammed, she’d jump in wherever help was needed) she’s the best person I’ve ever worked under.

level 3
109 points · 1 month ago · edited 1 month ago

I mean, you’re not wrong but, when someone is being a giant pain in the ass and you’ve got 10 other customers whose food is getting cold and you need those tips, you do whatever you need to to get rid of them

Edit: and there’s always been an understanding, everywhere I’ve worked, that any bullshit you say to get rid of a pain in the ass customer is just that. And the vast majority don’t care so much about “winning” or being proven right as they do about just getting rid of the asshole so we can all go about our day.

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level 3

it's nice to parenthetically include males- i'll never forget the 50ish lieutenant level male police officer who asked my peer (17 year old) mcdonald's coworker if he'd "like to step outside" to discuss his getting the (officer's) wife's order wrong, which he didn't.

he was just trying to explain that the plain hamburger she received was PLAIN: which was just meat and bread, not with the onions she wanted (she didn't want ketchup or mustard and was angry with the absence of onions).

level 4

In my experience the women far outweigh the men, but they're definitely out there.

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level 2

Serious question - do you feel bad about this kind of white lie? I would do something similar and say "Oh this sandwich sucks, we are firing this guy, I'll make it personally for you." And then I would go do just that and then the customer would be so much more pleased than if I just had it remade normally

level 3
82 points · 1 month ago

Not even a little bit. If someone is so petty that they are pleased at the thought of someone else losing their livelihood, then fuck ‘em; I’ll lie to them all damn day. I mean, I really liked that job (oh, to be 19 again) and I’d go out of my way to make 99% of my customers happy. But some people, I didn’t give a shit if they left happy just so long as they left quickly.

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level 1
133 points · 1 month ago

How petty do you have to be, to be happy that someone got fired.

Don't get me wrong, if the fuck up was big enough - then absolutely get rid of that employee. And if they were being racist / homophobic or cursing the customer out out - sure give that customer some piece of mind that they won't be working there anymore.

But if the problem was so small that you felt you could retain the employee? Then it probably wasn't that big of a deal to begin with. Say you're sorry, you'll make sure it won't happen again, give them a gift card or something, and let them be on their way. If they aren't happy after that. Fuck em.

level 2

I'd be so wracked with guilt and shame if I got someone fired over something stupid that I'd probably never return to that store.

level 3

I bet you don't even beat your kids either.

level 4

What a pussy

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level 2
24 points · 1 month ago

very petty. i once had a customer try to get me fired because we ran out of spaghetti (i worked at a pasta restaurant). there were 10 other kinds of pasta, of which one was almost identical to spaghetti, and he still insisted his meal was ruined. he was yelling and demanded to talk to the manager.

i dont make the spaghetti. i dont count how much we have left. i merely cook them. i dont understand how this could be my fault.

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level 2

You’d be surprised.

Source: Corporate Social Media Frontman

level 3

You must keep several squeegees handy to wipe away the flying spittle and mouth foam you encounter on a daily basis.

level 3

The WORST are people with a lot of money but no class. Source: worked at the flagship Bloomingdales in NYC.

level 2

That threw me the most. Our revenge culture is bizarre, we just love draconian punishment. I can't grasp it.

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level 1

The logistics of this seem very odd. Does the guy have to spend some time there to be meaningfully fired? Could they not just say ‘oh we sacked the guy who messed up’.

Does the customer experience the sacking ‘journey’? Does the department store bring out one of these guys and in front of the customer be like ‘this is the man who failed you, we will now sack him...’ to guy: “you...are...sacked”

Also how bad was this department store that it messed up SO bad it warranted multiple people to lose their jobs multiple times a day every day, or was it like “what was that madam, this member of staff gave you two £10 notes instead of one £20? We will instantly fire this incompetent piece of parasite excrement.”

level 2

Because the blame gets pinned on the guy who no longer works there instead of on the store. The store looks more competent by ruthlessly correcting the mistake, the customer assumes that mistakes are rarer if employers don't tolerate them, and it's all basically a Potemkin village style illusion that the store performs because people generally believe that people who make mistakes are incompetent and people who don't are dedicated workers.

level 3

Oh i get the reasoning to pretend fire the people what i didnt get it why even bother hiring the people to be ‘fired’. Why not just say ‘oh the man who let you down no longer works here’

Did customers often say ‘i want to see his face when you tell him the words, and then prove to me he is leaving, i want to watch him sobbing as he walks to his car.’

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level 1
31 points · 1 month ago

You don't want to piss off the costumers; they might make you wear something with sequins.

level 1

I didn't know costume makers were so interested in retail gimmicks

level 2

had to scroll way too far for this comment

level 2

You call that brocade?!! I demand to speak with your manager!

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level 1

No, the customer is not always right. Generally speaking the customer is an idiot but we work to make him feel alright with that.

level 2

I’ve always assumed that “the customer is always right” referred to customers as a collective group rather than any specific customer. It seems like another way of saying “the market is never wrong.”

level 3

I used to work at a grocery store, including some time in customer service. For my store, it meant "every customer is right every time no matter what." We'd give out gift cards to disgruntled customers even if they were mad about something that we could in no way have possibly been responsible for.

But your thought is definitely right, you'd think that the demand of the market as a whole would steer the direction of consumer goods being produced. In this case though, they usually mean every damn customer is right even when they're blatantly idiotically wrong.

level 4
20 points · 1 month ago

A happy customer tells one friend, an unhappy one ten friends + Twitter + Facebook + Yelp and approx 2 hours later... reddit OMG! OMG! OMGWTFBBQ! ,

level 5

OMGWTFBBQ, now there’s one I havnt seen in a while

level 5

We've had people who the managers have basically waited on hand and foot and they still go online and leave bad reviews. If they're pissed and want to give a shitty review they're going to do it. Only difference is now they've been treated like a king in the process. Fuck these people, and fuck the spineless managers that cater to them.

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level 3

No matter how professionals or store owners defines it the phrase has been appropriated by consumer culture to mean that whatever the customer wants, no matter how outrageous, that's what the customer gets.

level 3
7 points · 1 month ago

Yes. The original use means that you make and sell whatever the customers wants you to make and sell. You want to make blue planes, but customers want to buy red planes? The customer is always right. It has since become ubiquitous for a great many other ideas because people heard it and misinterpreted it.

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level 3

Every where I've always worked, it's literally "the customer as an individual is always right". Always agree with them, if anything is wrong it's our fault, if they saw it in store before even though we've never once carried that brand before, it must just be that we never noticed and we're out of stock now or something. They are always correct and you never tell them otherwise. Do what you can to satisfy them and complain behind their backs.

It's about sucking up to the customer to make them feel like they're in control.

level 4

Fuck. That.

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level 2

After working in telco-land for several years, I firmly believe that "the customer is always stupid". I repeat it to every new-to-the-industry prison I meet.

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level 1

The guy should be able to tell the customer to go fuck themself on his way out. Every time.

level 2

I misread this and now I want to tell someone "Go fuck yourself on your way out" at least once before I die.

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level 1

Think about the customers mindset your further enabling. You can literally see them unfold as they begin to grow richer in power. Ya honey, just got the guy totally fired. Don't mess with me r/iamverybadass

level 1

What if you get fired for real tho

level 2

You come back the next day. Just pretend you thought it was another fake firing. Continue to get paid.

Repeat for years, retire.

level 3

No...no, we fixed the Glitch.

level 4

We expect the problem will, sort of take care of itself.

level 5

And it did!

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level 2

Fix the glitch in the payroll department and hope he doesn't burn the place down.

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level 1

Reminds me of that one episode on Friends (S4E10) where Monica hires Joey to fire him.

level 1

Seriously, can't we just fire the customer? Mistakes happen. Shit happens. All sorts of things happen that aren't malicious, and let's face it, in the world of retail 99.99999% of the time it's not going to be a life-ending disaster if you can't get your favourite My Little Pony for your snotty little shit of a kid because it's out of stock.

To hell with the customer always being right.

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level 1
29 points · 1 month ago

Provide Legal Exculpation and Sign Everything

level 2

P.L.E.A.S.E.

level 3

Please lower your voice. This is a public forum.

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level 1

They did something similar on the Death star https://youtu.be/0jdQqjcsfC8

level 1

What’s the pay and how do I sign up?

level 2
17 points · 1 month ago

The pay is pretty alright, but turnover is insane.

level 3

Sounds like that bakery I worked at.

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level 1

Huh. I guess r/thathappened was right. All those firings of employees when customers had petty complaints actually did happen.

Any word on whether these stores also employ professional hand clappers?

level 1

"- Ethan, I saw that you misspelled "Fireman" as your daddy's occupation

  • I know what I wrote"

level 1
9 points · 1 month ago

I could imagine really enjoying being the fired guy. Like get into it in different ways each time.

level 1

the most disturbing part in this, if true, is that those customers go home thinking they caused someone to be fired. they're probably on a power trip after that.

then they go somewhere else and cause someone to be thrown under a bus and that person isn't a fake fireable employee.

level 1
15 points · 1 month ago

There is actually a hillarious and heartwarming series of novels in french where the protagonist's job is just that. Monsieur Malaussène by Daniel Pennac.

It also was turned into a movie fairly recently, I remember it not being terrible but not holding up to the books. Ah well!

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level 1

What happens when someone visits the store twice in a day and the same guy that was fired is still working? Also, what're they doing in the meantime? Just standing around?

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level 1

Imagine what a rancorous piece of shit you would have to be to enjoy getting someone fired.

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level 1
7 points · 1 month ago · edited 1 month ago

The fact people get off of ruining others livelihood is pretty sad. Had a patient (I work in a hospital delivering food), who I thought was sweet, completely throw me under the bus, and the description that was repeated from my managers made it sound like she really wanted me fired. Wasn't even doing anything inherently wrong.

Luckily she's known around the hospital as that person who will throw even the highest level doctors under the bus so bosses had my back and pretty much told the patient to cool it.

level 1

If they ever Really got fired they wouldn't know it and would come back to work the next day

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level 1

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level 1

Cosplayers are always so demanding.

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