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Jager_Binance commented on a post in r/btc
MeGASpaWn 8 points

They might not change it that easily if it affects their API. However they did change XRB to NANO pretty quickly 🤔

Jager_Binance 3 points

XRB/NANO was always NANO on Binance. We have never had it as XRB.

Changing a ticker affects everything from deposits & withdrawals, API, trade history, order history, open orders and more.

It will be changed when there's a suitable time to do so, as it's very resource intensive.

Jager_Binance commented on a post in r/binance
Jager_Binance [M] [score hidden]

The issue is on your end. What are your network speeds?If the wesbite is too heavy for your internet connection, perhaps try our standalone clients.

Binance PC & Mac Clients

Windows:

https://ftp.binance.com/pc_pack/Binance.exe

Mac:

https://ftp.binance.com/desktop/Binance.dmg

Jager_Binance commented on a post in r/BinanceExchange
Jager_Binance [M] [score hidden]

Binance Statement Regarding Future Forks and Airdrops

  1. By default, Binance will not support any future Forks or Airdrops;

  2. If Binance does decide to support any future Forks or Airdrops, we will make an announcement giving users at least 7 days notice;

  3. These Forks or Airdropped tokens will go through the same strict listing review process and by default will not be listed for trading on Binance.

Jager_Binance commented on a post in r/binance
3
Jager_Binance [M] [score hidden]

In order to ensure the best experience and fair play for all users, we have rules that our API users must follow.

The platform you mentioned likely didn’t follow these rules like our other users, so they were limited by the system. They can change their API strategy to follow our rules at any time they wish.

In addition, it is a security risk to enter your Binance API key and/or secret key into a third-party platform and it is highly discouraged.

Jager_Binance commented on a post in r/BinanceExchange
Jager_Binance 51 points

Hi Mike,

On March 7th, there was a large scale phishing attack executed on users that had previously visited a phishing site.

You can read about the incident here :https://medium.com/binanceexchange/summary-of-the-phishing-and-attempted-stealing-incident-on-binance-651e4dd1dd63

You can also read about our efforts in locating the actor that organised the attack here

https://medium.com/binanceexchange/binance-hacker-bounty-58845d860afd

https://medium.com/binanceexchange/binance-bounty-progress-update-ea072569d635

Any trades that were executed directly against the malicious actors accounts were reversed.

I'm sorry for your loss, but unfortunately there's nothing we can do regarding compensation or reversal of trades executed against legitimate users as this was a result of you visiting a phishing site previously.

Jager_Binance commented on a post in r/binance
quack008 1 point

detaied error on Binance Trader: : "There is no user record correspondgin to this identfiier. The user may have been deleted."

This is a non-sense message. I used SAME credntials as on BINANCEcom via Chrome.

Jager_Binance 2 points

Binance Trader is not the Binance app. Please change your password on Binance

You can download the official binance app via www.binance.com/clientDownloads.html

Jager_Binance commented on a post in r/BinanceExchange
Jager_Binance [M] [score hidden]

After a quick investigation we have found that the issues are actually with Google DNS.

Please see here: http://goedhartvoordieren.nl/?page=r/sysadmin/comments/8ejrkk/google_dns_issues/

For a quick solution, please change to open DNS 208.67.222.222

Otherwise you will need to wait for google to fix their issue.

xxxDrCarlxxx 1 point

I'm glad for those who find the problems solved. I don't. After a log-in attempt, the page is stuck in a refresh loop until it times out after too many requests.

Jager_Binance 1 point

CTRL + F5 or clear your browser cache

Jager_Binance commented on a post in r/binance
Jager_Binance [M] [score hidden]

After a quick investigation we have found that the issues are actually with Google DNS.

Please see here: http://goedhartvoordieren.nl/?page=r/sysadmin/comments/8ejrkk/google_dns_issues/

For a quick solution, please change to open DNS 208.67.222.222

Otherwise you will need to wait for google to fix their issue.

Jager_Binance commented on a post in r/BinanceExchange
Jager_Binance [M] [score hidden]

After a quick investigation we have found that the issues are actually with Google DNS.

Please see here: http://goedhartvoordieren.nl/?page=r/sysadmin/comments/8ejrkk/google_dns_issues/

For a quick solution, please change to open DNS 208.67.222.222

Otherwise you will need to wait for google to fix their issue.

Jager_Binance commented on a post in r/binance
5
Jager_Binance [M] [score hidden]

After a quick investigation we have found that the issues are actually with Google DNS.

Please see here: http://goedhartvoordieren.nl/?page=r/sysadmin/comments/8ejrkk/google_dns_issues/

For a quick solution, please change to open DNS 208.67.222.222

Otherwise you will need to wait for google to fix their issue.

Jager_Binance commented on a post in r/BinanceExchange
Jager_Binance [M] [score hidden]

If you refuse to read the support responses, then unfortunately there is nothing more we can do to help you.

Hi,

Currently there is something wrong with NANO block chain. Moving forward, clients have difficulty depositing NANO in Binance. We have urged NANO team to get it fixed as soon as they can. Please stay patient. We will recover this once they have fixed their problem

We appreciate your understanding and support.

Binance support team

Also please stop verbally abusing our customer service staff via the ticket system.

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