Retail. We don't wanna be here, we act like we love it but ffs buy your stuff and don't make contact with me
I used to work in retail and this was generally my (and my coworkers') mindset. We were treated poorly by our employer, so why go above and beyond.
The only exception was a customer who was nice. If you wanted me to REALLY help you, smile and treat me as you would be treated. In these cases, I would go so far as to help the customer pack their purchased items in their car.
Most of the time security companies that dispatch guards to alarms don't turn up in time. Ever.
I always assumed that the so-called guard intentionally takes his/her time since they're not paid enough (and perhaps not trained sufficiently) to intervene in an active break-in.