I've had new CIOs several times and usually shortly upon their entrance they ask for some kind of documentation like this but in the past I've had good managers that try to shield us from that - Instead ask the CIO spesefic questions on what kind of information they want about what we're working on instead of a blanketed 'fill in this spreadsheet documenting what you're doing all day.'
I'm a t3 network engineer for a medium sized company - My day varies from break/fix like helping t2 with occasional outages/troubles, sometimes proactively working with outages, or researching new softwares, tweaking monitoring, and other projects. They're expecting me to create tickets for every possible incident no matter how small that I may touch.
In the past I've been guarded from having to do stuff like this by having decent managers that would try to defend us but we recently just got all new management from a buyout. They aren't even looking for us to fill this info out for them temporarily they want it to be a permanent process.
Am I just whining or is this something more common than I thought? I tried just suggesting to them that I just be more diligent about creating tickets for every small issue but they want both tickets and that I fill in a spreadsheet.
My friends were really vague telling me to do the silithus questline, but my google searches have falted me.. Can anyone give me some advice on the quickest way to gear up a little before BFA?